Cookie Policy
Please read this policy carefully together with our Website Privacy Notice as it contains important information on who we are and how we use cookies on our website.
Our Website
This website is operated by Vital Flow Health Ltd. This Cookie Policy explains how we use cookies and similar technologies on our website, what those technologies do, and the choices available to you.
Where cookies or similar technologies process personal data, further information about how we handle personal data is set out in our Website Privacy Notice.
This Cookie Policy applies to your use of our website, including when you browse the site, submit enquiries, complete forms, book or access services, and interact with website content and features.
Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.
What Are Cookies?
A cookie is a small text file that is placed on your device when you access a website. It allows the website to recognise your device and store or access certain information about your preferences, settings, or past actions.
Similar technologies, such as pixels, tags, scripts, SDKs, and local storage, may be used for similar purposes. In this policy, we refer to these collectively as ‘cookies’ unless stated otherwise.
For more information about cookies, you can visit the Information Commissioner’s Office (ICO) guidance on cookies and similar technologies. The ICO also signposts external resources such as AboutCookies.org and AllAboutCookies.org for practical information about browser controls.
There are three main types of cookies:
- Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don’t have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;
- Persistent cookies: record information about your preferences and are stored in your browser cache or mobile device; and
- Third party cookies: placed by someone other than us which may gather data across multiple websites or sessions.
We describe our use of cookies, including a detailed list of your information which we and others may collect through cookies, below.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
Consent To Use Cookies and Changing Settings
We will only place non-essential cookies on your device where you have given us your consent, unless a specific legal exception applies. This includes, where used, analytics, functionality, social media, advertising, and other non-essential cookies.
When you first visit our website, you will be presented with a cookie banner or consent tool that allows you to:
- Accept non-essential cookies
- Reject non-essential cookies
- Customise your preferences by cookie category
Non-essential cookies will remain off unless and until you choose to enable them.
You can withdraw or change your cookie preferences at any time by using the cookie settings link/tool available on our website. Withdrawing consent will be as easy as giving it.
Strictly necessary cookies do not require consent, but we still provide information about them in this policy.
We Use Cookies For The Following General Purposes
Depending on the tools enabled on our website, we may use the following categories of cookies:
- Strictly necessary cookies – required for the operation, security, and core functionality of the website
- Analytics/performance cookies – help us understand how visitors use the website, measure traffic, and improve performance
- Functionality cookies – remember choices you make and improve personalised features
- Third-party/embedded content cookies – may be set where we use services provided by third parties, such as video players, maps, social media integrations, or hosted forms
- Advertising/targeting cookies – if used, these track browsing behaviour to show relevant advertising or measure campaign effectiveness.
We will request consent for any category that does not fall within a legal exemption.
Our Use of Cookies
The table below provides more information about the cookies we use and why:
| Cookie Name | Category | First / Third Party | Purpose | Duration | Consent Required | Provider / Domain |
| scc_session | Strictly Necessary | First party | Manages your session and enables core website functionality such as navigation and access to secure areas | Session / Persistent (as applicable) | No | www.vitalflow-health.com |
| tccl_visit | Analytics / Performance | First party | Tracks visits to understand how users interact with the website and improve performance | Persistent | Yes | www.vitalflow-health.com |
| tccl_visitor | Analytics / Performance | First party | Uniquely identifies visitors to support analytics and service improvements | Persistent | Yes | www.vitalflow-health.com |
Third-party cookies
We currently do not use Third Party Cookies
How To Turn Off All Cookies and Consequences Of Doing So
You can manage your preferences for non-essential cookies at any time using our cookie settings tool available on the website.
Most web browsers also allow you to control cookies through browser settings. However, browser controls may not always remove cookies already set through consent tools, and using browser settings alone may affect essential site functionality.
If you disable strictly necessary cookies through your browser, parts of the website may not function properly.
For general information on browser-based cookie controls, you may also refer to the ICO’s public guidance on cookies
For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
How To Contact Us
If you have any questions about this Cookie Policy, our use of cookies or similar technologies, or your privacy rights in relation to website data, please contact us at DPO@vitalflow-health.com.
For more information about how we process personal data collected through our website, please see our Website Privacy Notice
Version 1.1
Date 27 April 2026
Review date: 26 April 2027